UK Cyber Defence Ltd, herein called Cyber Defence, (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Cyber Defence. This Privacy Policy applies to our website and its associated subdomains (collectively, our “Service”) alongside our application, Cyber Defence. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, they are strictly defined as:
Cookie: Small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.
Company: When this policy mentions “Company,” “we,” “us,” or “our,” it refers to Cyber Defence Ltd, (The Officers’ Mess, Royston Road, Duxford, Cambridgeshire CB22 4QH) that is responsible for your information under this Privacy Policy.
Country: Where Cyber Defence or the owners/founders of Cyber Defence are based; in this case, the United Kingdom.
Customer: Refers to the company, organisation, or person that signs up to use the Cyber Defence Service to manage relationships with your consumers or service users.
Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Cyber Defence and use the services.
IP address: Every device connected to the Internet is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
Personnel: Refers to those individuals who are employed by Cyber Defence or are under contract to perform a service on behalf of one of the parties.
Personal Data: Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Service: Refers to the service provided by Cyber Defence as described in the relative terms (if available) and on this platform.
Third-party service: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
Website: Cyber Defence’s websites, which can be accessed via this URL: https://www.cyber-defence.io, support.cyber-defence.io and lists.cyber-defence.io.
You: A person or entity that is registered with Cyber Defence to use the Services.
Information Automatically Collected There is some information like your Internet Protocol (IP) address and/or browser and device characteristics that are collected automatically when you visit our platform. This information may be used to connect your computer to the Internet. Other information collected automatically could include login details, email address, password, computer and connection information such as browser plug-in types and versions, time zone setting, operating systems and platforms, purchase history (which we sometimes aggregate with similar information from other Users), the full Uniform Resource Locator (URL) clickstream to, through, and from our Website that may include date and time; cookie number; parts of the site you viewed or searched for; and the phone number you used to call our Customer Services. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our Website for fraud prevention and other purposes. During your visits, we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.
We automatically collect certain information when you visit, use, or navigate the platform. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our services, and other technical information. This information is primarily needed to maintain the security and operation of our platform and for our internal analytics and reporting purposes.
Our CRM system utilizes CNAME values that include tracking features. As part of our marketing and sales activities, we track interactions such as email engagement, website visits, and form submissions. This data helps us optimize customer engagement and outreach efforts.
If you are a Cyber Defence worker or applicant, we collect information you voluntarily provide to us. We use the information collected for Human Resources purposes in order to administer benefits to workers and screen applicants. You may contact us to (1) update or correct your information, (2) change your preferences with respect to communications and other information you receive from us, or (3) receive a record of the information we have relating to you. Such updates, corrections, changes, and deletions will have no effect on other information that we maintain or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change, or deletion.
We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of Cyber Defence or any of its Corporate Affiliates (as defined herein), or that portion of Cyber Defence or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization, or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.
We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity which directly or indirectly controls, is controlled by, or is under common control with Cyber Defence, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.
This Privacy Policy is governed by the laws of the United Kingdom without regard to its conflict of laws provisions. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy, except for those individuals who may have rights to make claims under Privacy Shield or the Swiss-US framework. The laws of the United Kingdom, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your use of the website may also be subject to other local, state, national, or international laws.
By using Cyber Defence or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website or use our services. Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.
We’ve updated our Privacy Policy to provide you with complete transparency into what is being set when you visit our site and how it’s being used. By using our website, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.
This Privacy Policy applies only to the Services provided by Cyber Defence. The Services may contain links to other websites not operated or controlled by Cyber Defence. We are not responsible for the content, accuracy, or opinions expressed in such websites, and such websites are not investigated, monitored, or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.
Cyber Defence uses “Cookies” to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable, or you would be required to enter your login details every time you visit the website as we would not be able to remember that you had logged in previously.
Wherever you’re located, you may also set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from functioning properly, and you may not be able to fully utilize all of its features and services. You should also be aware that you may lose some saved information (e.g., saved login details, site preferences) if you block cookies on your browser. Different browsers make different controls available to you. Disabling a cookie or category of cookie does not delete the cookie from your browser; you will need to do this yourself from within your browser. Please visit your browser’s help menu for more information.
We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and practices. Unless otherwise required by law, we will notify you (for example, through our Service) before making changes to this Privacy Policy and provide you with an opportunity to review them before they go into effect. If you continue to use the Service after such changes, you will be bound by the updated Privacy Policy. If you do not agree with any changes, you may delete your account.
We do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we will take steps to remove that information from our servers.
We may display, include, or make available third-party content (including data, information, applications, and other products or services) or provide links to third-party websites or services (“Third-Party Services”). You acknowledge and agree that Cyber Defence shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Cyber Defence does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services. These services and links are provided solely as a convenience, and you access and use them entirely at your own risk and subject to the third parties’ terms and conditions.
If you are from the European Economic Area (EEA), we may be collecting and using information from you. In this section, we explain exactly how and why this data is collected and how we protect it from unauthorized replication or use.
GDPR is an EU-wide privacy and data protection law that regulates how companies protect the personal data of EU residents, enhancing the control EU residents have over their personal data. This law is applicable to any globally operating company, not just EU-based businesses or residents. Our customers’ data is important regardless of location, which is why we have implemented GDPR controls as our baseline standard for all operations.
Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that can be used on its own or in combination with other information to identify a person. Personal Data extends beyond a person’s name or email address and includes, for example, financial information, political opinions, genetic data, biometric data, IP addresses, physical addresses, sexual orientation, and ethnicity. The Data Protection Principles require that:
GDPR imposes strict requirements on how companies handle personal data, increasing enforcement measures and fines for non-compliance. At Cyber Defence, we believe that protecting your data privacy is not only a legal obligation but also the right thing to do. We have robust security and privacy practices that exceed these regulatory requirements.
We are committed to helping our customers meet the data subject rights requirements of GDPR. Cyber Defence processes or stores all personal data with fully vetted, DPA-compliant vendors. We retain all conversations and personal data for up to 6 years unless your account is deleted—in which case, we dispose of the data in accordance with our Terms of Service and Privacy Policy, and no longer than 60 days. If you work with EU customers, rest assured that our system enables you to access, update, retrieve, and remove personal data as needed. We have been set up to provide you with self-service access to both your data and your customers’ data.
The California Consumer Privacy Act (CCPA) requires us to disclose the categories of Personal Information we collect, how we use it, the categories of sources from which we collect it, and the third parties with whom we share it, as described above.
California residents have the following rights:
