Incident Response Services

When a cyber incident strikes, every second counts. A swift, structured, and well-coordinated Incident Response services can minimise damage, protect assets, and reduce the risk of further compromise. As a CREST-certified provider and a proud member of the CREST European Council for Incident Response and Digital Forensics, we are uniquely positioned to support businesses through the full lifecycle of an incident. Whether it’s a data breach, ransomware attack, or insider threat, our experienced team is ready to respond with precision.

Unparalleled Skills in Incident Response

Our Approach to Incident Response

At Cyber Defence, we follow a tried-and-tested methodology to ensure that every aspect of our Incident Response Services are handled promptly, efficiently, and securely. Our Incident Response process is built around three core pillars: Detect, Defend, and Disrupt. We tailor our response to the specific needs of your business, ensuring that all actions align with your business continuity objectives and legal requirements.

Early Identification

Our advanced monitoring systems and in-depth expertise allow us to rapidly detect suspicious activities, anomalies, and indicators of compromise (IoCs) across your environment. Once our Incident Response Service confirms an incident is detected, we trigger our alerting protocols, ensuring that the right response team is deployed without delay.

Containment & Remediation

Once the incident is confirmed, our priority is to contain the threat, stopping its spread and preventing further damage. We swiftly analyse the incident, identifying affected systems, compromised data, and potential risks. With a clear containment strategy in place, we focus on remediation to restore normal operations while preserving vital evidence for forensics.

Recovery & Prevention

Our incident response doesn’t stop at containment. We work with your team to ensure a rapid recovery, minimising downtime and ensuring your systems return to full functionality. We also provide comprehensive reports, including a post-incident analysis, to identify gaps, recommend improvements, and strengthen your defences against future threats.

UK Cyber Defence - Incident Response Experts

Why Choose Our Incident Response Services?

Incident Response Services require skills, professionalism and dedication. As a member of the CREST European Council for Incident Response and Digital Forensics, we adhere to the highest standards of cybersecurity excellence. Our team is made up of certified professionals with deep knowledge of the latest attack vectors, response techniques, and forensics best practices.

24/7 Availability

Cyber threats don’t keep office hours. Our incident response team is available 24/7, providing around-the-clock support to manage incidents as they unfold, no matter the time zone or severity.

Proven Track Record

With over a decade of successful incident responses, we’ve helped businesses navigate even the most complex and high-stakes situations. We have experience with a range of incidents, including ransomware attacks, data breaches, Advanced Persistent Threats (APTs), and more.

Tailored to Your Needs

Every organisation is unique, and so is every incident. We tailor our response to the specific circumstances of your environment, providing solutions that align with your organisation’s size, industry, and security posture.

Minimise Business Disruption

We understand the business impact of an active cyber incident. Our goal is to minimise disruption, get you back online quickly, and ensure that your data and assets are protected. We don’t just contain the threat; we work to ensure that your business can continue to operate with minimal downtime.

Post-Incident Analysis

Once the immediate incident has been addressed, we go beyond simple remediation. Our team conducts a detailed post-incident analysis to uncover the root cause, understand the scope of the breach, and identify vulnerabilities in your systems. This critical analysis not only helps to secure your environment but also provides actionable insights that can guide future security strategies. By learning from every incident, we help you fortify your defences against emerging threats.

Compliance & Reporting

Cyber incidents often involve legal and regulatory obligations, especially when sensitive data is compromised. We ensure that your organisation meets compliance requirements by providing accurate, comprehensive reports that adhere to industry standards and regulatory frameworks, such as GDPR, PCI DSS, and HIPAA. Our detailed documentation and incident reports are designed to support your legal and compliance teams, helping you manage obligations with confidence and transparency.

Ready to Get Started?

We’re here to help. Reach out to schedule an introductory call with one of our team members and learn more about how UK Cyber Defence and our SOC365 platform can benefit your organisation.
 
General Questions:

What would you like solved?


By submitting this form, you agree to the UK Cyber Defence Website Terms of Use and the UK Cyber Defence Privacy Policy.

Accredited by:

Download our Buyers Guide

Make informed decisions when selecting the right incident response partner. Our comprehensive Buyer’s Guide offers valuable insights into the key considerations and questions you should ask when evaluating cybersecurity providers. From understanding the credentials and expertise of the response team to assessing their methodologies and post-incident services, our guide will help you choose a partner that aligns with your needs. Download it today and gain the confidence to make the best choice for your organisation’s security and resilience.

DFIR

Post-Incident Services: Forensics & Compliance

Incident Response Services compromise of Incident Response and Digital Forensics. Once the immediate threat has been neutralised and your systems are stabilised, our job doesn’t end. Our Post-Incident Forensic Analysis is designed to provide a deeper understanding of the attack, helping you uncover the full scope of the incident, identify the tactics, techniques, and procedures (TTPs) used by the attacker, and determine how the breach occurred.

Digital Forensics: Understanding the Attack

Our certified forensics experts meticulously analyse affected systems to reconstruct the timeline of the attack. By examining logs, file systems, and network traffic, we trace the attacker’s actions, determine how they gained initial access, and identify the methods used to escalate privileges or evade detection. This thorough analysis helps pinpoint weaknesses in your infrastructure that were exploited, so you can strengthen your security posture moving forward.

Key aspects of our forensics service include:

  • Data Collection & Preservation: Ensuring the integrity of evidence for legal or regulatory requirements, following chain-of-custody best practices.
  • Root Cause Analysis: Identifying the root cause of the incident, such as phishing, unpatched vulnerabilities, or compromised credentials.
  • Attack Vector Identification: Determining how the attacker entered your environment, including whether malware, exploits, or social engineering tactics were used.
  • Compromise Scope Assessment: Assessing the extent of the attack to identify all compromised systems, accounts, and data.

Compliance & Regulatory Reporting

Cyber incidents often trigger a range of legal and regulatory obligations, particularly when sensitive data is involved. Our post-incident services include full support for compliance and reporting, ensuring that you meet any legal requirements for incident disclosure and notification. We provide detailed documentation and incident reports that help you fulfil regulatory obligations and provide transparency to stakeholders, clients, and authorities.

We help you stay compliant with a range of frameworks, including:

  • GDPR (General Data Protection Regulation): We help you understand and navigate your responsibilities under GDPR, particularly regarding the notification of data breaches and the protection of personally identifiable information (PII).
  • PCI DSS (Payment Card Industry Data Security Standard): If payment card data is compromised, our experts ensure you meet PCI DSS breach notification protocols and help remediate vulnerabilities to prevent future incidents.
  • HIPAA (Health Insurance Portability and Accountability Act): For organisations in healthcare, we assist in fulfilling HIPAA breach reporting requirements and protecting health data.
  • Other Industry-Specific Regulations: Whether you’re in finance, retail, or manufacturing, our team helps you stay compliant with sector-specific regulatory frameworks.

Improving Your Security Posture

The insights gained from post-incident analysis provide invaluable lessons for strengthening your security practices. We offer actionable recommendations based on the findings of the forensic investigation, addressing security gaps and helping you implement more effective preventative measures. This could include:

  • Vulnerability Patching & Remediation: Applying fixes to critical vulnerabilities identified during the investigation.
  • Network Segmentation & Access Control: Enhancing network segmentation and improving access control policies to reduce the impact of future attacks.
  • Security Awareness Training: Providing staff training to help identify and mitigate the risks associated with social engineering and phishing attacks.
  • Advanced Threat Detection Solutions: Implementing more robust monitoring systems and threat detection tools to proactively identify potential attacks.

By addressing the full scope of the incident, including forensics, compliance, and security improvements, we not only help you recover but also ensure that your organisation is better equipped to prevent future incidents.

Read our cyber
security insights blog

Stay Informed. Stay Secure

Subscribe to our newsletter